A Volkswagen Jetta owner came into our service bay last month after her TPMS light had appeared and disappeared three times in the same week during her commute between Bridgeport and Elkins on US-33. She had checked her tire pressure each time the light appeared and found nothing dramatically wrong, so she ignored the pattern…
Sarah had driven from Columbus to Morgantown for her daughter’s WVU graduation last May without a pre-trip inspection, assuming her Volkswagen Tiguan was fine because it had passed its last oil change six months earlier. Forty miles from Morgantown on I-79 southbound, a rear tire that had been showing internal belt separation blew out at…
Kevin had been noticing subtle changes in how his Volkswagen Tiguan’s adaptive cruise control behaved on I-79 northbound between the Meadowbrook Road interchange and the Fairmont exit for several months. The system occasionally hesitated before responding to closing traffic and had stopped offering lane centering suggestions on a stretch of highway where it previously worked…
Last month, a Volkswagen Passat came in from Weston after its owner had been experiencing intermittent warning lights for about three months through the winter and early spring. The lights would appear for a day or two and then clear on their own, a pattern he interpreted as sensor glitches that resolved themselves. He kept…
Last month, a Golf GTI came in from Shinnston after its owner had noticed slow cranking on cold mornings since January but kept dismissing it as normal winter behavior. He assumed once the temperatures warmed up the problem would resolve on its own. By March, the battery failed completely in the parking lot off Emily…
Last May, a brand-new 2025 Volkswagen Atlas broke down halfway up Route 32 near Canaan Valley with a family of six inside, their Memorial Day camping trip ruined before it began. The owner had assumed a vehicle with only 8,000 miles needed no service beyond the included maintenance. Under sustained mountain climbing with a fully…
