A Volkswagen Jetta owner came into our service bay last month after her TPMS light had appeared and disappeared three times in the same week during her commute between Bridgeport and Elkins on US-33. She had checked her tire pressure each time the light appeared and found nothing dramatically wrong, so she ignored the pattern…
Last month, a 2026 Volkswagen Tiguan came in from Clarksburg after its owner had been experiencing consistent failures with the Natural Voice AI assistant since taking delivery two months earlier. The assistant would either fail to respond entirely or respond with significant delay on commands she used daily, including navigation requests and climate control adjustments…
Last month, a 2025 Tiguan SEL came in from Fairmont after its owner had been running the vehicle on extended oil intervals, pushing past the 10,000-mile VW-recommended service window by nearly 4,000 miles on the assumption that modern synthetic oil could handle the stretch. He commuted daily on I-79 between Fairmont and Bridgeport, a route…
Last month, a 2022 Tiguan came in from a Bridgeport owner who had been ignoring a persistent hesitation on acceleration since buying the vehicle used. He assumed it was normal break-in behavior and kept driving it through the hills off US-50 and onto I-79 for his daily commute. After 14,000 miles of neglect, the high-pressure…
